Shipping and Returns

We aim to prepare and dispatch your package from our warehouse within 2-3 working days of your order. You will receive a tracking email once the order has been dispatched.
If you are in a hurry or want to receive the order by a certain date, just let us know in the comments and we will try to adjust the shipping accordingly to accommodate your wishes. 😊
Please note that packages will not leave our warehouse on weekends and local holidays.

Below you will find an overview of the estimated delivery times for some countries, depending on the shipping method selected at checkout:

Country Shipping provider Delivery time
Germany ：DHL 1-2 working days
EU countries: Delivery time 7-12 working days (depending on the country)
Non-EU countries: delivery time 2-3 weeks (depending on the country)

exchange conditions
Please note that personalized items are unique and can only be returned for exchange or voucher.