guarantee

VIVIANNA will replace items affected by manufacturing defects free of charge for up to 2 years for jewelry without natural materials, and for up to 1 year for items made of natural materials such as real flowers, real leather, etc. after the original purchase date.

    If you do not have an original invoice, an order number from us is sufficient. This does not affect your legal rights.

    To exchange faulty items, please contact customer service at: info@viviannaschmuck.de