exchange / repair
If you would like to exchange the purchased piece of jewelry for something else to exchange want,
we would ask you to do the following:
1. Go to
2. Please print the " Exchange Form " & fill out
Please fill this out completely.
3. Send the form with the jewelry
(which should be exchanged back ) to us
back.
Address:
VIVIANNA
- Exchange -
Bergstedter Chaussee 197
22395 Hamburg
4. After receiving the package, we will
process as quickly as possible & if then a
Should there be a difference, we will contact
Contact you and let you know all the steps.
If you have any questions, please feel free to contact us: